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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bryan Long

Bryan Long

November 1, 2024

5  out of  5
rating by Bryan Long
"No one ever wants to or looks forward to filing an insurance claim, however, if you have a loss you need to file a claim. After being with State Farm for many years I found myself in that spot and I was absolutely dreading the process of explaining and waiting and more explaining and waiting. To my surprise (at first) it was very easy and it felt like there would be quick resolution. But… there is always a wrinkle, and my wrinkle was causing me not to get paid. Insurance claims are rarely as clean as we think they should be. This is precisely why you choose an agent (not an “internet insurance” company). A real person that will stand up for you and go to battle for your when it is needed. That is exactly what Michael Fox and his team did for me.  When it was clear I had reached an impasse with the State Farm Claims Call Center, I reached out to Michael and his team.  They were able to immediately use their experience and relationships to get my claim resolved and funded."
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Angeodragon Lord

May 14, 2024

5  out of  5
rating by Angeodragon Lord
"I started with an agent in canyon and had to change agents because I got married and the change went extremely smoothly. I am very happy with their customer service, they are very friendly and always in a positive manner that make me feel awesome."
We responded:
"Thank you for the great review! You are awesome, that's what makes it easy for us to treat you that way. :)"
Profile photo of Taylor Williams

Taylor Williams

April 26, 2024

5  out of  5
rating by Taylor Williams
"Tina, Adrian, and Michael always help me out when I need it!"
We responded:
"Thank you for the great review, Taylor! We will always strive to provide the best service for you."
Profile photo of Kim Stringfield

Kim Stringfield

April 25, 2024

5  out of  5
rating by Kim Stringfield
"I have known Michael since high school and I trust him with my home and auto insurance, his staff is amazing Adrian and Tina always know me just by my voice. I would refer them to everyone."
We responded:
"Kim, my friend! Knowing that we are doing right by you is the best compliment I could ever hope for in my professional career. Thank you!"
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Robin Callahan

April 23, 2024

5  out of  5
rating by Robin Callahan
"I have had great service and been treated like family when getting quotes and buying insurance for both my home and autos. They are the best."
We responded:
"Robin, it thrills me to see this fantastic review! Thank you! We are so glad to have you here. :) "
Profile photo of Brian Pantoja

Brian Pantoja

April 22, 2024

5  out of  5
rating by Brian Pantoja
"Michael, Adrian, and Tina always go above and beyond to ensure the best customer service, before and after a claim. I would recommend this team to anyone looking for a new policy, or even making a switch."
We responded:
"Thanks, Brian! It's always great seeing you, and knowing we are doing right by you! "
Profile photo of Mckayla Koehn

Mckayla Koehn

April 15, 2024

5  out of  5
rating by Mckayla Koehn
"Adrian was fantastic and fast. Helped me drop my insurance $80 from my old carrier. Wonderful, professional, thank you!"
We responded:
"McKayla, thank you for sharing your fantastic experience with Adrian! I'm delighted to hear that he was able to assist you quickly and effectively, helping you save compared to your old insurance carrier. -Michael"
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Lía Lenore

February 20, 2024

1  out of  5
rating by Lía Lenore
"I've been with them for YEARS... BUT THIS ADRIENNE GUY I'VE BEEN DEALING WITH FOR HMMMMM MAYBE 4 MONTHS...HIS KADDINESS ISN'T WELCOME WHEN MY MONEY IS ON THE LINE..."
We responded:
"If you would like to discuss this further, please call me @ 806-358-8667. Thank you, and have a wonderful day! "
Profile photo of Jerry Branch

Jerry Branch

February 9, 2024

5  out of  5
rating by Jerry Branch
"Personable, with knowledgable staff. Would recommend Michael Fox and his staff anytime. In the current environment of mistrust for insurance companies, Michael Fox definitely is an agent that works for the client."
We responded:
"Thank you for the great review, Jerry! We're always here for you. -Michael"
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Carrie Hands

February 9, 2024

5  out of  5
rating by Carrie Hands
"Love this place, everyone there are very knowledgeable, fun, and anyone who will do business there will be blessed!!"
We responded:
"Thank you for the kind words and great review, Carrie! We always look forward to hearing from and seeing you. -Michael"
Profile photo of John Richards

John Richards

February 8, 2024

5  out of  5
rating by John Richards
"First time ever when dealing with insurance that I’ve felt %100 satisfied. Just the assurance alone that Michael is there for whatever arises, put us at ease."
We responded:
"Thank you, John! We will continue to be here for you and yours , regardless of the need."
Profile photo of Kris Hayter

Kris Hayter

February 7, 2024

5  out of  5
rating by Kris Hayter
"I’ve known Mr. Fox for many years and I would encourage anyone to consider his agency. His team is prompt at returning calls and provide excellent customer service. Five star agency all the way."
We responded:
"Kris, your words honor us. Thank you!"
Profile photo of Jett Traylor

Jett Traylor

February 7, 2024

5  out of  5
rating by Jett Traylor
"Absolutely the best choice I could have made"
We responded:
"We are thrilled to have you as part of the family, Jett!"
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Kevin McAlpin

February 7, 2024

5  out of  5
rating by Kevin McAlpin
"He said he’d be my best friend!"
We responded:
"Thanks Kevin. We go waaaay back. :)"
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Jaime Canales

January 25, 2024

5  out of  5
rating by Jaime Canales
"Very hospitable and curtious, , very friend and happy atmosphere"
We responded:
"Thank you, Jaime! We're happy when you're happy. :)"
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Rg Thurman

January 18, 2024

5  out of  5
rating by Rg Thurman
"For all your protection Mr. Fox is the man!!"
We responded:
"Thank you, Ryan!"
Profile photo of kristi howe

kristi howe

December 31, 2023

5  out of  5
rating by kristi howe
"Always on top of things and super quick & easy anytime we make changes, which is often."
We responded:
"Thank you, Kristi! We appreciate you and will be here for anything you need. Have a wonderful 2024!"
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jansyn utter

December 13, 2023

5  out of  5
rating by jansyn utter
"Michael and his team have saved me hundreds by swapping to them from other companies!"
We responded:
"Jansyn, you're the best! Thank you for the 5 star review, it means we're doing right by you, and that's what matters most. "
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tyson linley

December 4, 2023

5  out of  5
rating by tyson linley
"Fast and friendly service. All agents very knowledgeable and able to assist with any issues. Highly recommend going here for any insurance."
We responded:
"Thank you, Tyson! As always, let us know when we can help you with anything. :)"
Profile photo of Parker Craig

Parker Craig

June 16, 2023

5  out of  5
rating by Parker Craig
"Top notch service. Tina is super friendly and helpful when I actually need it. They pick up the phone quickly every time and have fair prices to boot. Go State Farm!"
We responded:
"Thank you, Parker! Hope to see you soon. "
Profile photo of Sandy Rangel

Sandy Rangel

April 9, 2023

5  out of  5
rating by Sandy Rangel
"Very helpful staff!"
We responded:
"Thank you, Sandy! We pride ourselves in customer service. :)"
Profile photo of Travis Williams

Travis Williams

April 4, 2023

5  out of  5
rating by Travis Williams
"Great staff and great customer service. I've been closely associated with Michael and his team for 30 years now and have come to realize how they always go out of their way to answer any questions and assist at every opportunity. I trust them completely to insure that I have the tools necessary to make the best decisions for all my insurance needs."
We responded:
"Thanks Travis! Your comments honor us, and we're thrilled to know you can count on us. "
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Nancy Garza

March 31, 2023

5  out of  5
rating by Nancy Garza
"Friendly and Caring group of individuals. I deal with Adrian Sandoval and he's Awesome! Answers my questions and sends me information immediately upon my asking for it. Thanks State Farm Ins. Thanks Adrian Sandoval!"
We responded:
"Thank you for the kind words, Nancy! I've got to agree, Adrian is awesome. :) "
Profile photo of Bryan Young

Bryan Young

March 16, 2023

5  out of  5
rating by Bryan Young
"Best agent in town. Always there when you need him. Office staff is very friendly and helpful. I have never had any issue here and have always been helped in all kinds of insurance needs. Feels like a good friend place."
We responded:
"Thank you Bryan! Always good to see you and glad you're part of our 'family'. "
Profile photo of Summer Meister

Summer Meister

February 23, 2023

5  out of  5
rating by Summer Meister
"Michael and his team is the best! Tina is very knowledgeable, helpful and quick to answer my questions. Thank you for helping us with all our insurance needs."
We responded:
"Thank you, Summer! It's been great having you here in the office for so long. :)"